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Audit of FTC Redress Program Data Management and Oversight of Contractors

Report Information

Date Issued
Report Type
Audit
Description
The report summarizes the OIG’s follow-up evaluation of the FTC’s progress on, and effectiveness of, changes that the agency implemented in its Redress Program following the OIG’s March 4, 2020, report Audit of Federal Trade Commission Redress Process Controls. We narrowed our audit objective to focus specifically on the Redress Program’s effectiveness of contractor oversight and program data management.
File
2024-08-09BCP-redress-auditfinal-report.pdf
Joint Report
Yes
Participating OIG
Federal Trade Commission OIG
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View report on Oversight.gov

Recommendations

We recommend that the Director of BCP, in coordination with DCRO management, more formally integrate its legacy practices, standard operating procedures, and alternative procedures into a single source that clarifies how oversight activities of all contractors interrelate to support DCRO’s goals.

https://www.oversight.gov/report/FTC/Audit-FTC-Redress-Program-Data-Management-…